and I quote - "Even a college-educated Indian worker earns one fifth what his American counterpart does. And he's willing to put in 12-hour days, six days a week. That's why U.S. companies are expected to employ more than 1.5 million service workers in India by 2008, a threefold increase from today, according to McKinsey & Co."
12 hours a day, 6 days a week.....well yes..I did that once too...I did hear that some call centres were running 12 hour shifts...6 days a week. Not the best way to conduct business I feel.